Joseph Dixon
Why this review matters
Looking at Supacasi in 2025 makes sense. New Curaçao rules arrived in 2024. Player caps still shape cash out speed. Bonus terms keep changing. You want verified facts and usable comparisons. Not hype. Not guesswork.
Snapshot you can scan fast
| Item | Detail |
| Operator | Famagousta B V |
| License | Curaçao Gaming Control Board number OGL 2023 155 0098 |
| Launch year | 2021 |
| Stated withdrawal ceiling | 1,000 EUR per rolling 24 hours |
| Typical minimum withdrawal reported by reviewers | 100 EUR depending on method |
| Usual processing times | same day to three business days for most e wallets and crypto with bank wire slower |
| Audience fit | casual and mid stakes players who accept offshore oversight |
Real examples help. A common scenario in 2024 and early 2025 looked like this. A player with 3,000 EUR staged three withdrawals across three days because of the daily cap. No issues after KYC. Another user in mid 2023 faced extra document checks and waited two business days for approval. Outcomes vary. Planning helps.
Licensing and safety
Supacasi lists Famagousta B V as the operator and a Curaçao GCB license. This is offshore oversight. Better than unlicensed. Not as consumer friendly as the strictest regimes such as the UKGC or the MGA. Practical takeaway. Confirm that play is legal in your country. Read the complaints policy. Save PDFs of terms before you deposit. Simple habits that protect you.
What the new Curaçao framework means
The regulator started phasing in the LOK model in 2024. More structure. More disclosures. Still fewer escalation paths than UKGC style systems. Translation for players. You rely first on the operator support team. Keep logs of chats and emails. If a dispute appears, documented timelines strengthen your case.
Bonuses with real expectations
Promotions change. The patterns do not. You will often see welcome packages for slots and live tables with wagering around the medium to high range and occasional maximum conversion rules. Rarely a true bonus without deposit. When you do see a no deposit perk, the win cap is usually tight and the cash out path requires full verification.
Checklist before you click claim
- Wagering figure and whether it applies to deposit plus bonus or bonus only
- Game weighting and a list of excluded titles
- Bet size ceiling during wagering
- Time window to clear the rollover
- Maximum conversion from bonus balance to real money
Fast rule. If you cannot write each number on a sticky note in under thirty seconds, skip the offer.
Banking that matches your plan
Two limits usually define the experience. The floor and the ceiling. The floor is the minimum withdrawal that many reviewers put near 100 EUR for some methods. The ceiling is 1,000 EUR per 24 hours. High rollers can still play here. They just schedule payouts. Casuals rarely notice the cap.
Examples that mirror real use
- Small win example
You withdraw 220 EUR via an e wallet after finishing KYC. Approval on the same day is common. Funds often appear within hours. - Mid range win example
You cash out 1,800 EUR. Expect two tranches over two days because of the daily cap. - Large balance example
Five figures. Stage the plan in advance. Verify documents first. Withdraw in steady steps. Keep every confirmation email.
Payment rails include cards plus mainstream e wallets and in many regions crypto. Availability depends on your country. Always check the cashier page after registration and before your first deposit.
Games and software
You get a broad lobby. Hundreds of slots. Popular tables. Live dealer rooms. Titles rotate by jurisdiction because of local rules and provider contracts. Must have a specific studio. Pragmatic Play. Evolution. Playn GO. Open the lobby for your country and confirm before you deposit. That one minute check saves headaches.
Support and reputation
Public ratings are mixed. Some guides praise game variety and steady VIP offers. Others report slow replies during busy hours and extra document requests before cash out. None of that is unusual for offshore sites. The positive signal here. Operator identity and license number appear clearly on policy pages. That improves baseline transparency.
Scorecard with context
| Category | Score out of five | Why it lands there |
| Licensing clarity | 3.5 | clear operator and license listed yet offshore recourse remains limited |
| Bonus fairness | 2.7 | wagering and max conversion rules can be strict so reading terms is essential |
| Banking limits | 2.6 | 1,000 EUR daily cap plus a relatively high minimum withdrawal for some methods |
| Game variety | 4.0 | wide selection across slots tables and live rooms with regional differences |
| Support and trust | 2.5 | mixed public feedback about verification speed and payout pacing |
Pros and cons
Pros
- Broad game catalog that covers casual and live dealer needs
- Clear disclosure of license and operator on site pages
- Crypto and e wallet options in many regions which can speed payouts
Cons
- Daily withdrawal cap of 1,000 EUR slows large cash outs
- Minimum withdrawal near 100 EUR is not ideal for micro stakes
- Offshore escalation path that relies more on operator support
Quick comparison with stricter regulators
| Aspect | Supacasi | Typical UKGC or MGA brand |
| Oversight strictness | moderate offshore | high with external ADR |
| Bonus disclosure | adequate but variable by offer | very detailed with tighter rules |
| Payout policy | daily cap common | often higher limits or none |
| Dispute route | support then regulator contact | support then ADR then regulator |
If you want the simplest escalation path, the UKGC and MGA ecosystems win. If you value a wide lobby and accept the tradeoffs, Supacasi remains viable.
FAQ
Is Supacasi a licensed casino
Yes. The site shows a Curaçao GCB license for Famagousta B V.
How fast are withdrawals
From the same day to several business days depending on method and whether KYC is complete. E wallets and crypto tend to be quicker than bank transfers.
Are there cash out caps
Yes. The policy states 1,000 EUR per rolling 24 hours. Larger balances require staged withdrawals.
Can I play if I am in a restricted country
No. You must follow local law. The site will block some regions. Check the legality where you live before you register.
Responsible gambling
Play only if you are 18 plus. Set deposit limits. Use time out or self exclusion when needed. Never chase losses. If gambling stops being fun, stop. Help is available through GamCare and BeGambleAware. Both services are free and confidential.
Bottom line
Supacasi offers breadth. Transparent operator details. Offshore oversight with tradeoffs. The 1,000 EUR daily cap and a higher minimum withdrawal mean planning matters. Prefer the strongest consumer protections. Choose a UKGC or MGA brand. Comfortable with staged payouts and careful reading of terms. Supacasi can still work.
